Mobile Marketing Help and FAQs

Mobile marketing describes marketing on or with a mobile phone. This can be either through a text message campaign (which uses Shortcodes and Keywords) or through delivery of generic messages to the mass public.

There are 3 billion mobile users in the world today and a person sees 6 million ads in his/her lifetime on average. Adding a text keyword to your ads and signage can boost response rates by 30%, as well as provide enquirer details and help tell which advertising works best. Its marketing’s missing link.

Coming Soon - send us an email to mobi@txt2get.com to find out more.

Refer to the ‘How Does it Work’ page for details on how TXT2GET Mobile Marketing works as well as Mobile Marketing tutorial videos

Payments are processed by Payment Express which is a Visa and MasterCard certified solution, developed by DPS, which facilitates electronic payments seamlessly from multiple access points. Please visit their site for more details on security (www.paymentexpress.com).

TXT2GET Mobile Marketing is currently in New Zealand, Australia and USA. Email mobi@txt2get.com if you are interested in helping launch it elsewhere!

There are two main costs – Purchasing Mobile Marketing keywords and setting up a Mobile Marketing campaign.

Click here to see the table highlighting the costing for Mobile Marketing keywords and Mobile Marketing campaigns: Keyword & Campaign Pricing

Follow the sign-up tab found on the top of the page and click on the tab. It will open up the sign-up page where you enter your details to register.

To sign-up under Mobile Marketing Free Trial, go to the homepage, click on the Free Trial button and follow the instructions from there.

The Free Trial feature lets you use the system for free for 7 days FROM the day you sign-up. You’re allowed to “purchase” one Mobile Marketing keyword and setup a Mobile Marketing campaign on it to familiarize yourself with the system. You may also market your Mobile Marketing keyword however if you want to continue beyond the 7 days ensure to purchase the Mobile Marketing keyword when you receive the expiry emails.

Unfortunately this is a free feature we provide so if you missed out on your free session we will not be able to give you another one.

Click the link by the login boxes which says 'forgot password'. Please include your email address. Note – for security purposes we will only supply Mobile Marketing passwords to the e-mail address we have on file for that username.

Follow any of the Keyword search links (available throughout the site) and search for the word you are after (minimum of 2 characters and maximum of 25 characters). If your word is available follow the steps in the easy wizard to complete the purchase of your keyword.

A DATA plan keyword is one with a pricepoint of 20c. This means, that the person texting to this shortcode/plan will pay 20c per text. If you choose DATA plan, you have to pay a fee to activate the campaign and keep it running. As a result, you will have full visibility of the responses to your campaigns - texter number, email address, time of text and any other details provided by the texter.
A FREE plan keyword is one with a pricepoint of 99c. You do not pay a monthly fee to activate or run this campaign however you do not have full visibility of responses - only the number of responses on any given day.

There are three reasons why Keywords may not be available:

1. The Keyword is already purchased by another client - in this case you can search to find out who is using the current keyword and you may speak to this client directly to negotiate a transfer of the keyword whereby you “buy” it off that client.

2. The Keyword is a blacklisted word – this is for offensive words that are not allowed by TXT2GET.

3. It is not alphanumeric or does not contain at least 2 characters

You can purchase a keyword for a year ($95.00) or more initially. You own it for whatever period you buy it for. At the end of that period, we will prompt you via email to remind you to roll it over. If you don’t respond to one of the 3 staggered email reminders, the keyword will revert to the public pool at the date the period ends. So the whole process is just the same as web site domains.

There is a renew option next to your keyword under the ‘My Keywords’ section (when you are logged in). Click on that button and follow the steps to increase the term of your keyword

Typically in seconds!

It can take as little as 10 minutes to set up. All you need to do is purchase a keyword and set up either a text, email or post campaign on that keyword. The campaign can be run for as long as you need to depending on your marketing strategy. Minimum length for a campaign is one month however there is no limit to how long it can go for.

When enquiring on your Campaign Manager, each campaign has a deactivation option on the right hand side. This allows you to deactivate your current campaign.

At any time that a campaign is running, you are allowed to increase the length of it. However, if the campaign has already passed its end date or has been deactivated by you, there is an activation option which lets you activate the same campaign with the option of editing details or keeping it exactly as is.

Send an email to mobi@txt2get.co.nz or call on our free line 0800 333012 at any time.

As a client you have access to three types of reports on the system at all times:

1. Campaign Use Report – Shows the amount of use of your campaigns

2. Campaign Texters Report – Shows details of the texters that have texted your campaign’s keyword [available on keywords DATA PLAN (244) Shortcode only]

3. Post Report – Provides the addresses of the texters that have texted your post campaigns [available on keywords DATA PLAN (244) Shortcode only]

Furthermore, you also receive an email advising you of the mobile number that has texted to your campaign and you can opt to receive reports of campaign use on a 4 hourly, daily, weekly or monthly basis when setting up your campaign [available on keywords DATA PLAN (244) Shortcode only]

Phone numbers and Email addresses can only be viewed on DATA Campaigns (shortcode 244 in New Zealand). To view the details you need to run a Campaign Texters report or click on the NO. of Responses in a Campaign Use Report.